top of page

SHIPPING POLICY

​

 

Effective Date: January 10, 2024

​​

Shipping Policy for Honey Queen

​

At Honey Queen enterprises, we strive to deliver premium quality products to you promptly and efficiently. The Shipping Policy outlined below specifies the terms and conditions governing the shipment of products purchased from our website to our valued customers.

​

Q: How long does it take for my order to be processed?

A: Orders are processed:

  1. Within 3 business days (excluding weekends and holidays).

  2. On the next business day for orders placed after 5:00pm IST.

​

Q: What shipping methods are available?

A: We offer standard and expedited shipping options during checkout.

​

Q: Is Cash on delivery (COD) accepted as a payment method?

A: We do not accept cash payments upon delivery (COD).

​

Q: Do you ship internationally?

A: At this time, we only offer shipping within India.

​

Q: Will I receive a tracking number for my order?

A: Yes, once your order has shipped, you will receive a confirmation email or What's App message/ SMS with a tracking number.

​

Q: How can I process refund?

A: For refunds, please refer to the 

​

Q: What happens if I provide an incorrect shipping address?

A: Customers are responsible for providing accurate shipping information. Additional shipping fees may apply for reshipment if the order is returned due to incorrect address.

​

Q: Who is responsible for any delays in the delivery of my package?

A: While we strive for prompt dispatch, the delivery duration is primarily contingent on the efficiency of the courier service. Honey Queen is not liable for delays caused by courier companies. Customers can obtain real-time updates by using the tracking number provided to them. For any questions or concerns about your order or our shipping policy, please contact our customer support team at info@honeyqueen.in or call +91 81969 00454. 

​

Q: How can I contact customer support regarding shipping issues? 

A: For any questions or concerns about your order or our shipping policy, please contact our customer support team at info@honeyqueen.in or call +91 81969 00454. 

​

Note: Shipping policies are subject to change. Please review the shipping policy for the most up-to-date information.

​

Thank you for choosing Honey Queen. Our commitment is to make your shopping experience as seamless as the flow of honey.

​

Refunds Policy.
bottom of page